It's back online, working OK as of early this morning: http://www.listenerforums.net/cgi-bin/issues_config.pl (Gill still needs support) --Frank --- In NewPacifica@xxxxxxxxxxxxxxx, "Frank LeFever" <fflefever@...> wrote: > > --- In HelpFixWBAI@xxxxxxxxxxxxxxx, "Frank LeFever" > <wbaiFM-activist@> wrote: > > > > Gil Gilmore tells me he's working hard on fixing the glitch at > > http://listenerforums.net and not getting much cooperation from > > techies at the server. More jobs farmed out overseas (to Phillipines, > > in this case). May have to obtain and install new software. > > > > Knowing his personal circumstances (relocating to care for an aged > > father, etc.) and the tremendous work & expense of maintaining WBAI's > > most important and active online forum, I'm sure he'd appreciate > > whatever support people can send him. > > > > --Frank LeFever > > > > > > By "whatever support", I mean financial support, of course. > > Further update: > ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ > Radio Listeners' Forum - WBAI Issues > Status of the Blueboard > Posted By: April 15 update > Date: Tuesday, 15 April 2008, at 10:01 a.m. > > Blueboard Update as of Monday evening, Apr 14 > > This last week has been a lousy experience as the list administrator > of the Issues and Peoples forums. Loosing both sites without being > able to jump-start them back into internet-life has done little for my > stress levels. I sincerely apologize for the extended outtage. I hope > we'll be back online soon. I thought I'd present a brief update as to > where things stand relative to both forums. > > The problems for both forums apparently began on Wed afternoon, Apr > 9th, when some scripts took a nosedive rendering it impossible to post > new messages. Unfortunately, I didn't realize the extent of the > problem till Wed night as I was still able to post through my > moderators' interface. > > Mea culpa big time. > > Thus, I didn't contact my web-host provider til midnight Thurs morn. > The support staff I spoke to insisted (quite erroneously it now seems) > that the problem was to be found in my cgi script. A subsequent > diagnosis and analysis of my scripts revealed nothing. I contacted > Frank F (the sainted founder of these forums)who generously devoted > his expertise to correcting my bumblings while confirming my > conclusions. The blueboard scripts were not-guilty. > > I subsequently spent all of the Thurs nite into Fri morning convincing > the web technicians that there site was at fault. This was made doubly > difficult by the fact that my hosting company, Powweb, has now > outsourced their first-level tech support jobs to the Philippines. The > problem is that the Philippino tech staff are apparently have neither > the knowledge or authorization to perform any hands-on tech support. > That function was reserved for the "level 2" support staff, located in > various Canadian locales, insulated from pesky customers by the > Philippinos. > > Nevertheless, I invoked the indomitable spirit of Monroe and spent all > Thurs nite and the Fri morning making hourly calls to Manila trying > to the gain a pass to talk to an actual web engineer. My efforts were > rewarded with little more than canned assurances that my messages were > being conveyed to the technicians and my problem would be solved in > the "next couple hours". > > Finally, Friday, I was promised a call from a level-2 tech as my case > had been escalated and I was deemed worthy of a "level 2" worthy > intervention. > > My ship had come in. > > Here I made my second mistake. During one of my hourly calls, I added > an additional problem to my ticket that Frank had discovered. It was a > minor problem with my host's FTP protocols. I assumed this problem > would be disposed of along with the main problem. This particular > problem was fixed in two hours from my complaint. > > Unfortunately, someone then then closed my ticket, having done nothing > to fix the original problem. > > I didn't discover this until the fact that my ticket had been closed > until midnight Fri when I happened to look up my ticket to see if > there was any additional info not mentioned by the phone techs. > > So I reopened my ticket during my next hourly phone call which was, > this time, shunted off to St Edwards Island, Canada. At least the > dialect was more familiar. > > Nevertheless, despite the dialect, the techie's promises for imminent > resolution of my problem proved just as worthless as her Philippino > predecessors. > > So finally , serendipitously, I succeeded in getting thru to a level-2 > tech on Saturday noon. I again explained my problem to him (for the > umpteenth thousand time, and got a promise that he'd get an > engineer on the case and get things sorted out. I received his > assurances that I'd be back online by Sat night. > > Of course Sat night came and went and the forums were still DOA. Ditto > Sunday and now Monday. > > I'm still calling hourly and receiving the same contemptibly scripted > assurances. My last call - Tues, 1 am promised me a resurrected > blue-board by TUesday morning. > > I'm not holding my breath. > > In the meantime Nalini has offered her site for updates and discussion > ==> http://www.kpfkChat.org > > An interim email list has been established on Yahoogroups. Its > called, fittingly enough, Blueboardbridge@xxxxxxxxxxxxxxx Surf over > to and search/subscribe for Blueboardbridge. > > Comments, condolences, complaints as always can be sent to > > Again, I'm sorry for the downtime. Keep hope alive cuz we'll be back. > > Gil Gilmore > List-Mom > ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ >