--- In HelpFixWBAI@xxxxxxxxxxxxxxx, "Frank LeFever" <wbaiFM-activist@...> wrote: > > Gil Gilmore tells me he's working hard on fixing the glitch at > http://listenerforums.net and not getting much cooperation from > techies at the server. More jobs farmed out overseas (to Phillipines, > in this case). May have to obtain and install new software. > > Knowing his personal circumstances (relocating to care for an aged > father, etc.) and the tremendous work & expense of maintaining WBAI's > most important and active online forum, I'm sure he'd appreciate > whatever support people can send him. > > --Frank LeFever > By "whatever support", I mean financial support, of course. Further update: ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Radio Listeners' Forum - WBAI Issues Status of the Blueboard Posted By: April 15 update Date: Tuesday, 15 April 2008, at 10:01 a.m. Blueboard Update as of Monday evening, Apr 14 This last week has been a lousy experience as the list administrator of the Issues and Peoples forums. Loosing both sites without being able to jump-start them back into internet-life has done little for my stress levels. I sincerely apologize for the extended outtage. I hope we'll be back online soon. I thought I'd present a brief update as to where things stand relative to both forums. The problems for both forums apparently began on Wed afternoon, Apr 9th, when some scripts took a nosedive rendering it impossible to post new messages. Unfortunately, I didn't realize the extent of the problem till Wed night as I was still able to post through my moderators' interface. Mea culpa big time. Thus, I didn't contact my web-host provider til midnight Thurs morn. The support staff I spoke to insisted (quite erroneously it now seems) that the problem was to be found in my cgi script. A subsequent diagnosis and analysis of my scripts revealed nothing. I contacted Frank F (the sainted founder of these forums)who generously devoted his expertise to correcting my bumblings while confirming my conclusions. The blueboard scripts were not-guilty. I subsequently spent all of the Thurs nite into Fri morning convincing the web technicians that there site was at fault. This was made doubly difficult by the fact that my hosting company, Powweb, has now outsourced their first-level tech support jobs to the Philippines. The problem is that the Philippino tech staff are apparently have neither the knowledge or authorization to perform any hands-on tech support. That function was reserved for the "level 2" support staff, located in various Canadian locales, insulated from pesky customers by the Philippinos. Nevertheless, I invoked the indomitable spirit of Monroe and spent all Thurs nite and the Fri morning making hourly calls to Manila trying to the gain a pass to talk to an actual web engineer. My efforts were rewarded with little more than canned assurances that my messages were being conveyed to the technicians and my problem would be solved in the "next couple hours". Finally, Friday, I was promised a call from a level-2 tech as my case had been escalated and I was deemed worthy of a "level 2" worthy intervention. My ship had come in. Here I made my second mistake. During one of my hourly calls, I added an additional problem to my ticket that Frank had discovered. It was a minor problem with my host's FTP protocols. I assumed this problem would be disposed of along with the main problem. This particular problem was fixed in two hours from my complaint. Unfortunately, someone then then closed my ticket, having done nothing to fix the original problem. I didn't discover this until the fact that my ticket had been closed until midnight Fri when I happened to look up my ticket to see if there was any additional info not mentioned by the phone techs. So I reopened my ticket during my next hourly phone call which was, this time, shunted off to St Edwards Island, Canada. At least the dialect was more familiar. Nevertheless, despite the dialect, the techie's promises for imminent resolution of my problem proved just as worthless as her Philippino predecessors. So finally , serendipitously, I succeeded in getting thru to a level-2 tech on Saturday noon. I again explained my problem to him (for the umpteenth thousand time, and got a promise that he'd get an engineer on the case and get things sorted out. I received his assurances that I'd be back online by Sat night. Of course Sat night came and went and the forums were still DOA. Ditto Sunday and now Monday. I'm still calling hourly and receiving the same contemptibly scripted assurances. My last call - Tues, 1 am promised me a resurrected blue-board by TUesday morning. I'm not holding my breath. In the meantime Nalini has offered her site for updates and discussion ==> http://www.kpfkChat.org An interim email list has been established on Yahoogroups. Its called, fittingly enough, Blueboardbridge@xxxxxxxxxxxxxxxx Surf over to and search/subscribe for Blueboardbridge. Comments, condolences, complaints as always can be sent to Again, I'm sorry for the downtime. Keep hope alive cuz we'll be back. Gil Gilmore List-Mom ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^