From: Patrick Giagnocavo [mailto:patrick@xxxxxxxx] > > Anyone else seeing this same behavior from Level3? > We're going on three months of trying to get billing issues resolved; and yes, no way to talk to a real person anymore, nor are there any sales reps left that have any interest in talking to their customers as far as I can tell. If it weren't for positive experiences with tech support, they would be Verizon. David